Refund and Returns Policy

At The Professor Design, we strive to provide high-quality digital designs and exceptional service. If you are not completely satisfied with your purchase, we’re here to help.

Returns

Due to the nature of digital products, we do not offer returns or exchanges once a purchase is completed. All sales are final.

Refunds

Since our products are digital in nature, we do not offer refunds. However, if you encounter any technical issues with your purchase, please contact our customer service team at support@theprofessor.store within 7 days of purchase. We will do our best to resolve any issues with your order.

Eligibility for Refund Consideration

Refunds may be considered under the following circumstances:

• If there is an error or issue with the digital product file (e.g., file corruption or incorrect file formats).
• If the product does not meet the description or quality standards as advertised.

How to Request a Refund

If you believe you are eligible for a refund, please contact us at support@theprofessor.store with the following details:

• Your order number.
• A description of the issue you’re experiencing.
• Any relevant screenshots or error messages (if applicable).

Once we review your request, we will get back to you with the next steps. Please note that our team may ask for additional information before proceeding with a refund consideration.

Exchanges

We do not offer exchanges for digital products. If you are unsure about a product before purchasing, please feel free to reach out to us for clarification before making your purchase.

Contact Us

If you have any questions or concerns about your purchase, please contact our customer support team at support@theprofessor.store. We’re happy to assist you.